# Cancellation Policy
At NAAF GARMENTS, we understand that circumstances may arise where you need to cancel your order. Here's our policy on order cancellations:
## Order Cancellation
- You can cancel your order for a full refund at any time before the order has been shipped.
- Once an order has been shipped, it cannot be cancelled, but you may return it according to our Return Policy.
## How to Cancel an Order
1. Log into your account on our website https://aandseries.com.
2. Go to your order history and select the order you wish to cancel.
3. Click on the "Cancel Order" button if it's available.
4. If you don't see a cancellation option, please contact our customer service immediately at murtuzafaim@gmail.com.
## Refunds for Cancelled Orders
- If you paid by credit card, your refund will be processed immediately, but may take 5-10 business days to appear on your statement.
- For other payment methods, please allow up to 10 business days for the refund to be processed.
## Non-Cancellable Items
Please note that some items, such as personalized or custom-made products, may not be eligible for cancellation once production has begun.
## Questions?
If you have any questions about our cancellation policy, please contact us at:
NAAF GARMENTS
188/14A PRINCE ANWAR SHAH ROAD, KOLKATA, PINCODE 700045
Email: murtuzafaim@gmail.com
GST Number: 19CNYPK7842R1ZI
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