Cancellation policy

# Cancellation Policy


At NAAF GARMENTS, we understand that circumstances may arise where you need to cancel your order. Here's our policy on order cancellations:


## Order Cancellation


- You can cancel your order for a full refund at any time before the order has been shipped.

- Once an order has been shipped, it cannot be cancelled, but you may return it according to our Return Policy.


## How to Cancel an Order


1. Log into your account on our website https://aandseries.com.

2. Go to your order history and select the order you wish to cancel.

3. Click on the "Cancel Order" button if it's available.

4. If you don't see a cancellation option, please contact our customer service immediately at murtuzafaim@gmail.com.


## Refunds for Cancelled Orders


- If you paid by credit card, your refund will be processed immediately, but may take 5-10 business days to appear on your statement.

- For other payment methods, please allow up to 10 business days for the refund to be processed.


## Non-Cancellable Items


Please note that some items, such as personalized or custom-made products, may not be eligible for cancellation once production has begun.


## Questions?


If you have any questions about our cancellation policy, please contact us at:


NAAF GARMENTS

188/14A PRINCE ANWAR SHAH ROAD, KOLKATA, PINCODE 700045

Email: murtuzafaim@gmail.com

GST Number: 19CNYPK7842R1ZI