# Return Policy
We at NAAF GARMENTS want you to be fully satisfied with your purchase. If you're not happy with your order, here's how you can return it:
## Return Process
1. Initiate a return within 7 days of receiving your order.
2. Contact our customer service team at murtuzafaim@gmail.com to request a return authorization.
3. Pack the item securely in its original packaging, if possible.
4. Include your order number and return reason with the package.
5. Ship the package to our address: 188/14A PRINCE ANWAR SHAH ROAD, KOLKATA, PINCODE 700045.
## Conditions for Returns
- Items must be unused, unworn, and in the same condition you received them.
- Items must be in the original packaging.
- Certain items may be non-returnable for hygienic reasons (e.g., undergarments, swimwear).
## Exchanges
If you need to exchange an item for a different size or color, please follow the return process and place a new order for the desired item on our website https://aandseries.com.
## Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (you received an incorrect or defective item).
## Refund Processing
Once we receive and inspect your return, we will process your refund. Please allow 5-7 business days for the refund to appear on your original payment method.
## Questions?
If you have any questions about our return policy, please contact us at:
NAAF GARMENTS
188/14A PRINCE ANWAR SHAH ROAD, KOLKATA, PINCODE 700045
Email: murtuzafaim@gmail.com
GST Number: 19CNYPK7842R1ZI
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